DLS support only to the windows 10 system.
And according to your screenshots it seems like DLS is not installed properly. I would suggest you to please reinstall the DLS. Follow the below steps :
- Uninstall the existing installation
- Make sure you’re connected to a high-speed internet preferably wired
- Re-Run the installation
PS: If you get the same issue again, then please share the DLS log with us, from this path <DLS Folder>/logs to firstname.lastname@example.org. Kindly zip the entire log folder and send it.